More direct contact
Online platforms have a central contact point for users that is easy to find and user-friendly.
Online platforms have a central contact point for users that is easy to find. Communication with that contact point is direct, fast, electronic and user-friendly. That contact point should not just be a computer (system).
- Facebook
- You can find Facebook's contact form here: facebook.com/help/contact/772041170884838
- Instagram
- You can find Instagram's contact form here: help.instagram.com/contact/6593513384024963
- LinkedIn
- Go to the LinkedIn support page: linkedin.com/help/linkedin/solve.
- Click on 'Get help from us'.
- Click on 'Other'.
- If there is no answer to your question on that site, you can click on 'Create a support ticket' at the bottom of the page.
- You can also contact Linkedin here: linkedin.com/help/linkedin/answer/a518597/contact-linkedin-customer-support.
- X
- You can find X's contact form here: help.twitter.com/forms.
- TikTok
- You can find TikTok's contact form here: tiktok.com/legal/report/feedback.
- YouTube
- Find more information on whether and how to contact YouTube here: youtube.com/t/contact_us.
General terms and conditions of online platforms should be understandable. Platforms for children should offer a version of the terms and conditions that children can understand.
General terms and conditions of online platforms are clear, understandable, simple, user-friendly and accessible. Platforms for children must offer a version of the terms and conditions written in understandable language for children.
Very large online platforms have a clear summary an their terms and conditions.